top of page

Contact US

9 am - 3 pm EST Monday - Friday

Phone

Our phone representatives are unable to assist with after sales technical machine support.  Please email the support

team for assistance.

Orders, Shipping, General Info

Info is the place for questions about orders, shipping, or general questions.

Technical Machine Support

This email address handles after sales technical machine support.  If your machine isn't working right, start here.

Address

1180 Stellar Dr.

Units 8 & 9

Newmarket, Ontario

Canada

L3Y 7B9

Customer Support is available to help with questions and issues surrounding orders, shipping, and fulfillment. If you need help, the best way to begin a conversation is to submit as much information as possible through the form below.

 

You may also contact customer support by phone. Should our operators be occupied helping other customers please leave a message. We return all calls in the order they were received and always get back to customers within 24 hours. (Calls received over holidays or on weekends will be returned the following business day). Please Note: Our telephone operators do not have the ability to offer technical support. 

Onefinity Rails in a line preparing to be assembled.

OneFinity CNC

CUSTOMER SUPPORT

Get in touch with our corporate office for general inquiries and to contact Onefinity leadership.

Emailinfo@onefinitycnc.com

Hours: Monday - Friday (Closed on Holidays)

9am - 3pm EST

General Inquiries

Technical support is available by email. We can help you troubleshoot problems with devices you currently own.

 

Emailsupport@onefinitycnc.com

Hours: Monday - Friday (Closed on Holidays)

9am - 3pm EST

Technical Support

See how our community members are using their Onefinity CNC Machines. Find manuals and guides on our Resources page.

Instagram

Facebook

Youtube

Onefinity Community

bottom of page